We really hope that you’re happy with your purchase every time! If there is any manufacturing fault or the item is “Dead on Arrival” or any color or size mismatches, we’ll be happy to “Exchange” or “Full Refund” or the same product provided that it is in full as it is a condition as delivered.

We do Also offer a Quick Replacement warranty for many products. Read more about Replacement Policy here for a better understanding and for your comfort.

Return Policy

We (THINOBD.com) have a 7 days easy return policy for most of the items, however, specific return periods may apply for certain types of items while certain items are not returnable unless there is a problem with their quality. Unfortunately, unless they are faulty or not as described, we’re unable to offer a refund or exchange for the following item categories:

Food, Grocery Items: Items are subject to apply the Return Policy. Please receive the products (Food, Grocery or any Perishable/ Fragile/ Rotting Items) By checking while receiving. We only can take return or issue refund if the mistake by Delivery Partner or from us.

If you find any problem with Grocery & Food items, causes by us, Please contact Support. We will issue a REFUND. ThinoBD will Refund for the Goods in 5 to 7 working days. Refund Process will be completed within maximum of 10 Working Days.

Delivery Policy

ThinoBD Delivers your product within 1 working days to maximum of 7 working days. If you do not find or can not track the order you can ask for a return & contact our support.

Call us if you find any problem.

Gift Cards
Consumables
Clearance & Warehouse Deals
Items on Sale
Cosmetics items [if the seal is open/broken]
Perfumes [if the seal is open/broken]

Any products that come with a factory sealed packing (If seal open/broken it won’t be allowed for return or exchange)
Undergarments items are not eligible to return or exchange

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us: